All the methods listed.

It's better to prevent usability problems than to solve them. That's why we like to get involved from the beginning. We help you organize the concept and design phase so that you're certain to get the best out of it. That’s how you create the best user experience, so that your site will be used in the way you intend.

  • Usability test

    Can your visitors deal with your website? Do they understand the texts, can they find the right product and do they fill in a form correctly? That's important, if you want to prevent unnecessary telephone calls and want to sell more. A usability test shows you how your website might suit your visitors even better. More about usability testing

  • Eye tracking

    Eye movements give insight into rapid and often unconscious acts and perceptions. What do visitors look at on your website, what distracts them and what makes them become customers? If the big picture is all right, then it's the little things that determine your site's success. An eye tracking research shows you these important details. More about eye tracking

  • Expert review

    During an Expert review, usability specialists indicate where visitors might get stuck in your website or quit, and also what you can do about it. Due to hundreds of studies with thousands of users, we've already encountered many of the problems. We have a proven recommendation to hand for many of these well-known problems. More about expert reviews

  • Concept test

    Are visitors going to understand your new website? Is your website exactly what they've been needing for ages? You want to know that before you invest a lot of time and money in the design, technology and content. A concept test gives you the confidence that you're on the right track. And moreover future visitors give you new ideas and insights you can use during further development of the website. More about concept testing

  • Context and needs research

    Do you know the kind of websites your visitors use and what they think of these websites? Do you know what they expect of your website, what they'd like to find and what they really don't need at all? Context and needs research shows what your visitors think is important. More about context and needs research

  • Card sorting

    Is everything on your website in the right place? And do you and your visitors speak the same language? Your visitors classify the website in a card sorting research. They do this in their own words. That can inspire you and give you insight into how to organize your website content. More about card sorting

  • Usability metrics

    Do you want to know why your visitors view so few pages? Why they often click on that one link, but hardly ever on the other one? How satisfied are visitors with your website? A usability metrics research supplies you with figures on the use of your website, combined with figures on user experience. That way, you not only discover what's happening on your website, but also why it's happening. More about usability metrics

  • Playability research

    We test games on general playability, menu and controller usability and controls and intensity of player engagement. Test goals: reveal strong and weak spots of the game; helping developers and designers to develop more focused, based on insights in what the user can handle, likes and understands. Research method: Selected end users play in our lab. We observe, aided by techniques like eye tracking, heart rate measuring and camera. Also, gamers opinion and experience are gauged. After the test, we report observations and recommendations for improvement. More about playability testing

Interested? Other questions?
Call valsplat: +31 20 330 54 54 or send us an email.